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How can I manually uninstall Applications Manager?
Applications Manager installed in Windows Machine (works in Windows Professional / XP / 2000 / 2003 /2008 / Vista/ Win 7)
- Shut Down Applications Manager (Make sure the service is stopped if installed as a service)
- Open a command prompt, go to AppManager home directory ( by default C:\Program Files\ManageEngine\AppManager9 ) and execute the below command,
shutdownApplicationsManager.bat -force
- Click on the windows Start button-> Run -> regedit. Then in the Registry Editor, go to
HKEY_LOCAL_MACHINE -> SOFTWARE -> Microsoft -> Windows -> CurrentVersion -> Uninstall (For a 64 bit machine, go to HKEY_LOCAL_MACHINE-> SOFTWARE -> Wow6432Node -> Microsoft -> Windows -> CurrentVersion -> Uninstall)
Delete the entry {e6aea16f-0377-42b0-b4eb-7fa3dbbfdfaf}. If that key is not present, check and delete the keys which start like
Profxxxxx - Found for professional edition (standalone installation)
or
AAMxxxxx - Found for Admin Server (Enterprise Edition)
or
MASxxxxx - Found For Managed Server (Enterprise Edition)
(when you click on the entries, you will see for the DisplayName key value as ManageEngine Applications Manager).
- Delete the directory which has the same name as the above entry in the
"C:\Program Files\InstallShield Installation Information\" directory ( for a 64 bit machine, go to C:\Program Files (x86)\InstallShield Installation Information directory )
- If Applications Manager is installed as service, uninstall the service first by executing the AppManager_home\bin\uninstallService.bat file
- Delete from the start menu options by right clicking on
Start -> All Programs -> ManageEngine Applications Manager 9 and choosing the delete option
-
Delete all the files present under the AppManager_home directory
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